Frequently Asked Questions
Q: Do you offer online testing?
A: Yes. You may test at home using National Testing Network's Virtual Proctor platform, or you can test at any of NTN's locations, including Parkland College in Champaign. You will need to complete both a City of Urbana employment application for this position and an application through NTN. Please check the website for fees; the City of Urbana does not set the cost for test administration when administered off-site. For more information including pricing, visit: Candidate Frequently Asked Questions.
Q: Can I test in-person in Urbana?
A: We typically offer testing in Urbana a few times per year. There is no fee to test in Urbana.
Q: I was on the register before; do I need to test again?
A: Yes, if you have tested more than two years ago and passed the exam. Eligibility typically lasts for two years.
Q: Do I need to live in Urbana in order to take the exam?
A: No, you do not need to be an Urbana resident in order to take the exam. However, Urbana residents do receive five preference points on the civil service exam. Please review the application for more information on when and how to submit proof to receive resident preference points.
Q: Is there a residency requirement if i am hired?
A: Yes. Police Officers must live within a 30-mile radius of the city limits of the City of Urbana.
Q: What is a civil service register?
A: A Civil Service Register is a list of applicants who have met or exceeded the passing score set by the Urbana Civil Service Commission for that position. Only applicants on the list will be considered for hiring. If you are on the list but are not hired initially, you may still be considered if another position becomes open later on. Lists are usually valid for one to two years, and we will notify you when we plan to decertify a list so that you can reapply for that position if you wish. IMPORTANT: If you change your phone number, mailing address or e-mail address while you are on the register, contact the Human Resources office to update your contact information.